1. You are not in the current database of previous entrants who have entered online.
2. Check your SPAM/JUNK Folder.
3. Your email address has changed since last entering and the system has your old email address recorded. Your PASSWORD RESET emails may be going to your old email address. If you still have access to this old email, check here. If the old email address has been deleted or you no longer have access to it, then simply email webadmin@herveybaysailingclub.org.au with previous email address, current email address and name.
4. If you give up and still have no joy, simply email webadmin@herveybaysailingclub.org.au with your email address and preferred password and we'll reset for you! Obviously we'll check your identity first...

As the online entry software uses your email address as a particular username, there can only be one email address, one entry. If you wish to complete a multiple entry, then basically you need a different email address for every entry.

This occurs when you have either closed the Entry Form before the payment has gone through, your Credit Card was declined, or your browser has a particular security setting that blocks all popups.

Another common problem for those who use WIFI to connect to the internet is that insufficient Wi-Fi Network Range and Power will cause micro dropouts.

If you encounter any of these problems, simply log back into your Entry (the data is still there) and maybe change your payment selection to "Pay by Cash/Cheque" OR try other computer/connection.

NB: If you have received NO notification of your Entry (after checking your Spam/Junk Folder), then your Entry Form may NOT have been submitted. Simply email webadmin@herveybaysailingclub.org.au to confirm.